Vinted Users Express Displeasure Over Sizing Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has altered its sizing categories for women's and children's garments failing to inform all shoppers about the modification.
Social Media Response
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with similar services.
They have suggested members to examine their items and update the measurements by hand when needed, resulting in member annoyance.
Sizing System Modifications
Previously, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: earlier, the service retracted a modification concerning shipment methods following member complaints.